Frequently Asked Questions

Buying Guns Online

Yes, you can purchase a gun online just like any other product. The only difference is that we cannot ship a firearm directly to you. A firearm must be shipped to a licensed firearms dealer, where you can pick it up.

No, we can not ship a firearm to your house unless you have an FFL.

An “FFL” is a Federal Firearms License. These licenses are commonly held by gun stores, pawn shops, and sporting goods stores. However, there are also many individuals that hold an FFL.

With thousands of dealers across the country, there’s a good chance you have a few nearby. 

When you place your order with us, Our FFL Dealer Locator will choose the   licensed dealer closest to Your shipping address. You will be notified when this happens.

Out of courtesy to the receiving dealer, it is always recommended that you contact them to inquire about any possible transfer fees and to make any necessary arrangements for picking up your firearm.

Yes, you should contact the FFL dealer allocated to you in oder  to make any necessary arrangements for picking up your firearm. It is also recommended that you inquire about any possible transfer fees they may charge.

If you don’t contacting the dealer, there is a higher chance that the dealer will contact you when they receive your firearm.

If the firearm is returned to us for any reason, additional shipping charges and/or return fees may apply.

Yes, but not through us. Any necessary paperwork and background check is completed between you and the receiving dealer. This is usually done at the time you pick up your firearm.

When first contactingYour alocated dealer, it is recommended that you make arrangements with them to pick up your firearm. When we ship your firearm, we include your contact information in the package. Most dealers will use this information to notify you once the firearm is ready to be picked up.

Some dealers may require extra time before a firearm is ready to be picked up. If you see that the package has been delivered, but you haven’t received a call from the dealer, you may also contact them yourself to inquire when the firearm will be ready.


Returns and Refunds.

You can return any purchased firearm provided it is in good condition, in its original box and/or packaging, and must include all blank warranty cards, manuals, and accessories.condition. We can arrange to have it returned to us, and upon delivery and careful inspection of the firearm, we will provide you with your choice of either a replacement, if available, or a refund of the firearm.

Return shipping costs and/or restocking fees up to $50 per firearm may be deducted from your refund depending on the reason for return. Firearms returned due to a background check denial will incur additional return fees up to $50 per firearm.

Most new, unopened items shipped and sold by USA Glocks may be returned within 30 days of delivery for a full refund of the product. Items must be returned in new condition and in the original product packaging.

  1. Contact us.
  2. We will provide you with a pre-paid FedEx label to return the package to us.
  3. Please do not place shipping labels on the item’s original packaging. When sending the item back, place the original package into a shipping carton.
  4. Products must be in new condition, in the original box and/or packaging, and must include all blank warranty cards, manuals, and accessories.
  5. Return shipping costs may be deducted from your refund depending on the reason for return.

More about our Return Policy.

Refunds will be issued in the same payment form as tendered at the time of purchase. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive your refund more quickly.

This time period includes the transit time for us to receive the return from the shipper (5 to 10 business days), the time it takes for us to process your return once it has been delivered back to us (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

Yes! If we lower the price on an item you ordered from USA Glock within 5 days of your original purchase, you may contact us anytime within that 5 day time frame, and we’ll be happy to issue the difference in the form of a store credit.


Payment Information.

No. At this time USA Glocks does not accept Cashier’s Checks or Money Orders.

We do not accept PayPal as a method of payment, due to PayPal’s policy restricting firearm-related transactions.

Items sold on USA Glocks and shipped to locations in the US, including territories, may be subject to tax. For states that impose an online sales tax. USA Glocks is required by law to collect sales tax equal to the combined state and local rates of the address where your order is delivered to.

If you are a business that purchases items for resale, you may be exempt from paying sales tax on those items. If you believe your purchase should be exempt from sales tax, please contact us.

USA Glocks  currently accepts Zelle and various Cryptocurrencies for all orders.

No. At this time, USA Glocks does not offer a layaway option for payment on any item.

Firearm Shipping Rates.

The following shipping rates & times apply only to items shipped and sold by USA Glocks:

Free Shipping: for orders $300 and above  ( 4-10 business days)

Standard Shipping: $9.99  ( 4-10 business days)

Fast Shipping: $19.99 (2-4 business days)

Express Shipping: $29.99 (Next business day)

Additional shipping charges may also apply for shipments to locations Out side the US.

Factors that may delay the shipment of a firearm include, but are not limited to:

  • Whether we have the receiving dealer’s Federal Firearms License (FFL) on file, or if we need to obtain that from them
  • Receiving proper credentials for law enforcement firearm purchases
  • “Non-compliant” firearms being shipped to a state with restrictions (such as California). This may require approval from the receiving dealer and/or additional documentation.

Orders placed with Standard Shipping are currently estimated to ship within 7-14 business days from the time the order was placed. Our estimated shipping time is based on several factors, including the type of product you have ordered, our current order volume, and how quickly we can obtain and assemble items for shipment. Orders for multiple items can sometimes take longer to assemble before we are able to ship, and may be shipped in multiple packages.

The ship time for firearms is also dependent on whether or not we have the receiving dealer’s Federal Firearms License (FFL) on file, or if we need to obtain that from them. Shipments are processed Monday through Friday from 9 a.m. to 4 p.m. ET.

Orders placed after 2 p.m. ET for Select or Express Shipping may not be processed until the next business day.

Anywhere in the continental United States. We also offer shipping outside of the United States even though Some restrictions may apply.

We ship most merchandise purchased via Federal Express. After FedEx receives the merchandise, the carrier assumes all risk and liability. Bulk or heavy weight orders may be delivered by freight.

Packages that contain $350 or more of merchandise may require a signature; otherwise, it is generally up to the driver’s discretion to determine whether a signature is required. All packages containing a firearm will always require an adult signature. After three delivery attempts, the package will be returned to us.


Product and Ordering Questions.

The inventory and availability of products on is real-time and reflects what is in stock at the moment. Once a product is out of stock, the “Add to Cart” option will no longer be available.

We are very sorry that the item you need is out of stock. On the item page, next to the product photo, there is a link that says “Notify Me When Available”. If you click on that link, you will see a popup that will let you add your email address to our notification list. When that item becomes available you will receive an automated email letting you know that your item is available for purchase.

Signing up for the notification list does not hold an item for you, and it does not obligate you to make a purchase so you are welcome to shop around while you wait. Items are available on a ‘first come, first served’ basis, so please make sure that you place your order quickly.

We are sorry that you were not able to complete your order. The inventory and availability of products on is real-time and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee that item for you, until you have completed the checkout process. Until checkout is complete, another customer may purchase the item even if it is in your cart.